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We carry a wide range of products, from new to used.
Along with the condition rating, details of defects are listed.
Please be sure to check before placing your order.
Shipping and handling
All items in the store are delivered free of charge .
Orders for which payment has been confirmed by 3pm will be shipped the same day.
Orders placed after 3pm will generally be shipped the next day
Returns and Exchanges
Generally, we do not accept returns or exchanges.
However, we only accept returns and exchanges in some cases.
Click here for "Returns and Exchanges"
point
Points will be automatically awarded 7 days after purchase.
For details about membership rank and expiration date, please see the Shopping Guide.
scrapbook
It's a tool that makes shopping easier.
You can organize your favorite products like an album.
Please feel free to contact us
FAQ
Can I buy things I don't need?
At Ritorio we offer a purchasing service.
You can turn a wide range of items, such as clothes, shoes, and bags that you no longer use, into cash.
For more information, please visit the purchase website .
When will it arrive?
Orders for which payment has been confirmed by 3pm will generally be shipped the same day.
Depending on the delivery address, delivery can be as soon as the next day.
Please contact us for more details.
I'm a bit worried about the size...
In order to reduce any concerns about size, our staff measures all products manually.
It may be easier to understand if you measure the clothes you own and compare them with the measurement method in the size guide.
We also use original torsos of different sizes.
Looking at a torso that closely resembles your own body shape will help you get an idea of how the garment will look when worn.
If you are still not sure, please feel free to contact us .
When will new products arrive?
Basically, we receive new stock every day, but we will send you the latest information via e-mail newsletter and social media. If you would like to receive more advantageous information, please register.